Welcome to Reach Healthcare.
We will be using this website to keep you informed of all the latest news and events happening at the practice.
Reach Healthcare is moving to an improved Online Consultation programme called Anima from 17th April 2023
Please click here to download the latest patient newsletter for Autumn 2023
Reach Healthcare is moving to an improved Online Consultation programme called Anima from 17th April 2023.
For more information and to register please visit: patients.animahealth.com
Please be aware patients will no longer be able to access care via E-consult after 11am on Friday 14th April 2023.
Worried about Scarlet Fever? See this link for advice: https://patient.info/skin-conditions/viral-rashes/scarlet-fever#nav-3
Worried about Group A strep and sepsis? It’s rare but you can spot the signs. Download the paediatric handi app on this link: https://www.pathfields.co.uk/handi-app/
Click on the "high temperature" button to see if your child needs emergency help, a GP, or can be cared for at home.
Reach has listened to their patients, particularly around patient access and as a first step, have invested in a new telephone system.
This is planned to GO LIVE on WEDNESDAY 30th NOVEMBER 2022. Reach have asked that we all bear with them, in case of any teething problems.
After listening to patients concerns, from Monday 13th June 2022 e-Consult times have been extended from 07.00am to 11.00am Monday to Friday
We have re-designed our website to make it easier to use and to showcase the wider services available within the Medway South Primary Care Network.
Did you know....?
We are participating in a new approach to improve access for patients to GP appointments. The aim is to direct patients to the most appropriate healthcare professional, which may be a GP or a pharmacist.
From 24th March 2022 if your symptoms could be resolved by a booked consultation with the pharmacist instead of the GP, you will be given a same-day referral to a pharmacy of your choice.
We think this is a good thing. Once you see how great your local pharmacist is - they are highly trained and skilled clinicians experienced in treating minor illnesses - we don't think you'll look back.
This will also help us to free up GP appointments for people with more complex health needs and ensure everyone gets treated at the right time, by the right healthcare professional.
We are keen to hear what you think and will be listening to your comments and feedback about your experience of using this service.
Reach Healthcare is open for urgent and non-urgent appointments, flu vaccines, cervical smear tests and immunisations.
Telephone consultations in addition to eConsult continues to be offered to all patients. Patients are seen face to face after clinical review by telephone/video consultation IF a clinical examination is indicated.
Our services may be affected by Covid vaccine delivery, as staff is released to support these clinics. Please bear with us.
Online services continue to be available on the practice website. Patients who are unable to contact the practice and have an urgent medical condition can call NHS 111, which is open 24 hours a day, seven days a week.